At eziwin, we take the privacy of every Filipino player seriously. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and what rights you have over your information when you use the eziwin platform.
This Privacy Policy applies to all personal data collected and processed by eziwin in connection with your use of the eziwin website, mobile platform, games, customer support services, and any promotional activities. It applies to all registered players and visitors to the eziwin platform, including those based in Metro Manila, Cebu, Davao, Quezon City, Makati, and across the Philippines.
eziwin is committed to handling your personal data responsibly, transparently, and in compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its implementing rules and regulations. By registering on or using the eziwin platform, you acknowledge that you have read and understood this Privacy Policy.
Your privacy matters to eziwin. We do not sell your personal data to third parties for their own marketing purposes. Data shared with third parties is limited to what is strictly necessary to operate the eziwin platform and comply with legal obligations.
eziwin collects the following categories of personal data from players and platform visitors:
eziwin collects personal data through the following means:
eziwin processes your personal data for the following purposes:
eziwin processes your personal data on the following legal bases under the Data Privacy Act of 2012:
eziwin does not sell your personal data. We may share your data with the following categories of recipients only to the extent necessary:
Third-party vendors who assist eziwin in operating the platform, including KYC verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), game software providers, cloud hosting services, and customer support tools. These providers are contractually bound to process your data only on eziwin's instructions and in accordance with applicable data protection laws.
Government agencies and regulatory bodies, including PAGCOR and the National Privacy Commission (NPC) of the Philippines, where disclosure is required by law, court order, or regulatory directive.
Philippine law enforcement agencies where disclosure is required in connection with the investigation or prosecution of criminal activity, including fraud and money laundering.
In the event of a merger, acquisition, or sale of all or part of eziwin's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.
Cross-border transfers: Where your data is transferred to service providers located outside the Philippines, eziwin ensures that appropriate safeguards are in place to protect your data in accordance with the Data Privacy Act of 2012.
eziwin retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and regulatory obligations. Specifically:
Upon expiry of the applicable retention period, eziwin will securely delete or anonymize your personal data.
eziwin implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
In the event of a personal data breach that poses a risk to your rights and freedoms, eziwin will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by eziwin:
To exercise any of these rights, please contact eziwin's data protection team at [email protected]. eziwin will respond to verified requests within thirty (30) days.
eziwin uses cookies and similar tracking technologies to operate the platform, remember your preferences, analyze usage, and deliver relevant content. The following types of cookies are used:
You can manage your cookie preferences through your browser settings. Disabling non-essential cookies will not affect your ability to use the core eziwin platform, though some features may be limited.
The eziwin platform is strictly intended for individuals who are 21 years of age or older. eziwin does not knowingly collect personal data from individuals under the age of 21. If eziwin becomes aware that personal data has been collected from a minor, that data will be deleted immediately and the associated account will be closed.
If you believe a minor has registered on the eziwin platform, please contact our support team at [email protected] immediately.
eziwin reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, eziwin will notify registered players via email or a prominent notice on the platform. The date of the most recent revision is displayed at the top of this document.
Your continued use of the eziwin platform following the posting of an updated Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree with the changes, you should stop using the platform and close your account.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by eziwin, please contact us through the following channels:
You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. The NPC can be reached through their official government channels.
Here is what our Privacy Policy means in practice for every Filipino player on the eziwin platform.
Every piece of data you send to eziwin – from your login credentials to your GCash deposit details – is protected by bank-grade 256-bit SSL encryption. Your information travels securely, always.
eziwin does not sell, rent, or trade your personal information to third-party marketers. Data shared with partners is limited strictly to what is needed to operate the platform and comply with Philippine law.
eziwin operates in full compliance with Republic Act No. 10173 – the Data Privacy Act of 2012. Your rights as a Filipino data subject are respected and upheld at every step of your eziwin journey.
Request access to your data, correct inaccuracies, or ask for deletion at any time. eziwin's support team processes verified data requests within 30 days, in line with NPC guidelines.
eziwin uses cookies only for essential platform functions, analytics, and – with your consent – relevant promotions. You can manage non-essential cookies through your browser settings at any time.
In the unlikely event of a data breach affecting your information, eziwin will notify you and the National Privacy Commission promptly, in accordance with the Data Privacy Act of 2012 requirements.
eziwin is committed to being a trustworthy platform for every Filipino player. If you have questions about how your personal data is handled, or if you wish to exercise your rights under the Data Privacy Act of 2012, contact us at [email protected]. For responsible gaming support, visit our Responsible Gaming page.
Your data is safe with us. Join thousands of Filipino players enjoying slots, live casino, bingo, and fishing games on eziwin – with full confidence that your privacy is protected every step of the way.
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